Terms of service
Effective Date: 19 December 2025
Processing & Made-to-Order Items
• All orders are processed within 1–3 business days.
• Dyin Breed products are made-to-order, with production taking 7–10 business days before dispatch.
• Once your order ships, you’ll receive a tracking number via email (tracking may take 24–48 hours to update).
Shipping Options
• Tracked 48 (2–3 days) – £4.99
• Next Day Delivery – £6.49
• Free shipping on orders over £50
Please note: Delivery times start after your order has been processed and produced. Shipping times may occasionally be delayed during peak periods, holidays or due to carriers, weather, or customs.
International Shipping
• We ship internationally, but delivery times may vary due to customs.
• Additional shipping charges may apply for overseas orders.
• Express shipping may be limited outside the UK.
Incorrect or Incomplete Addresses
• Customers are responsible for providing accurate shipping information.
• Orders returned due to incorrect addresses may incur additional shipping charges.
Lost or Delayed Packages
If your package appears delayed or lost:
• Please contact the carrier directly for the most up-to-date tracking information.
• You may also contact us, and we will assist by opening an investigation with the carrier and ensuring you receive your order or an appropriate remedy.
Damaged or Missing Items
• Contact us within 48 hours of delivery if items are damaged or missing. Include photos of the packaging and product for faster assistance.
Replacement Window
• Replacement requests must be made within 7 days of receiving your order.
• We do not cover return shipping for non-damaged items.
Tracking Updates
• Once your order ships, you will receive a tracking link via email. Tracking may take 24–48 hours to update.
Contact Us
• Questions about shipping or returns ? Email support@dyinbreed.co.uk